Contact Us Your Way
Whether you prefer to call, write, or email a form, you can do it all right here.
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- For a lost or stolen card, stop by your local branch or call 502/968.3681 or 800/626.2870.
- After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to representative.
Dispute unauthorized transactions
- For Debit Cards, call 866/987.1457 during the hours of 8am-8pm Monday-Friday, excluding holidays.
- For Visa Cards, call 888/829.6434 during the hours of 8am-8pm Monday-Friday, excluding holidays.