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Contact Us

Contact Us Your Way

Whether you prefer to call, write, or email a form, you can do it all right here.

Security Notice: This contact form, email, and eChat are not secure. Please refrain from sending your account number or any other personal financial information. These features are for general questions only.

Mail:
PARK COMMUNITY
CREDIT UNION
P.O. Box 18630
Louisville, KY 40261-0630

Telephone:
Local Phone: 502/968.3681
Toll Free: 800/626.2870
Fax: 502/964.6704

Email:
memberservice@parkcommunity.com

eChat:
Click here to open a chat session.

Already a Park Community Online Banking user?
We can assist you with account related questions securely through our online banking message center. Log in to online banking from the home page and select the message link in the top right hand corner.

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Security Notice: This form and e-mail are not secure. Please refrain from sending your account number or any other personal financial information. These features are for general questions only.

Report a lost/stolen card

  • For a lost or stolen card, stop by your local branch or call 502/968.3681 or 800/626.2870.
  • After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to representative.

Dispute unauthorized transactions

  • For Debit Cards, call 866/987.1457 during the hours of 8am-8pm Monday-Friday, excluding holidays.
  • For Visa Cards, call 888/829.6434 during the hours of 8am-8pm Monday-Friday, excluding holidays.
 
 
 

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