Oct 15, 2017
My experience with Allison and Ethan was great. They both seemed sincere in wanting to meet my needs for a loan. I am grateful that Ethan could help when Allson was busy but I do prefer to deal with just one peson whenever possible. I will definitely recommend Park Community Credit Union.


Oct 15, 2017
Ed is very friendly and patient!


Oct 14, 2017
EVERY teller and EVERY person with whom I have worked with at "my" Park FCU in Berea KY has always had a positive, friendly attitude toward me. Oh, yes, and at the Richmond branch, too! Everyone at the Berea branch knows me by name, making me feel I truly belong there. And when I go to make a deposit, the teller invariably already has my account pulled up and ready to go before I even say a word. I've never had a bank like this. Thus, when it came time that I needed a loan, I knew I could trust the folks at Park FCU in Berea. And, sure enough, when I asked certain questions of the loan agent, she answered in ways that showed she had MY interests in mind, as a friend would. I've recommended Park many times to others, and will certainly continue to do so.


Oct 14, 2017
I've had great experiences with Park, I used to bank there in the 90's, but moved when I got laid off from my job nearby. Upon my return, I've had nothing but good dealings with them. They've approved credit and loans for me, but there are some issues with their HI checking account. For some reason, it takes several months for their systems to recognize that you do in fact get eStatements instead of through the mail to qualify for the higher interest rate. They're more than happy to sort it out if you go in and complain, but since this is a requirement for the higher rate, their systems should be able to detect this from the start. Both myself and my father have had this issue, but it's since then been resolved. I should note that this in no way detracts from the stellar customer service I've experienced, but as it is an institutional issue seemingly, I've deducted a star.


Oct 13, 2017
Nothing doing a fine job....


Oct 12, 2017


Oct 12, 2017


Oct 11, 2017
The people at Park are always friendly and helpful. I took my daughter in to open her a saving account and Heather was wonderful to work with, as always!


Oct 11, 2017


Oct 08, 2017
Friendly representative and atmosphere. Representative took the time to understand and help me with my needs.


Oct 08, 2017
I wouldn't change my experience at all. Lisa the branch manager was an angel. Would recommend them to everyone I know!


Oct 08, 2017


Oct 07, 2017
Have been a member since the very beginning of Park Federal. It was always easy to take out loans for appliances & other things that I needed. Now it is just a great place for my savings & checking accounts. No fees on anything to take my money. Excellent service always.


Oct 06, 2017


Oct 05, 2017
Park Community Credit Union helped me get a commercial loan for a project in Louisville, Ky. They were efficient, polite, and helped me every step of the way for getting this loan. I would highly recommend them to any one.

See All Reviews

© 2017, Park Community Credit Union

Louisville Web Design by Blackstone Media