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Online Banking

Login Help for Online Banking

If this is the first time you have logged into our Online Banking system, use the information below to assist you:

  • Obtain a temporary password from your local branch office or contact our Call Center.
  • Click on First Time User in the Online Banking section of our home page.
  • Enter the requested information and click Continue.
  • Follow prompts to login using your username and new password.
  • On your first login, you will be prompted to complete challenge questions. This step is necessary in order to prevent future lockout when accessing online banking from a different computer.

Still Have Questions?

Contact the Call Center at 502.968.3681 or 800.626.2870
Monday – Thursday 9:00AM to 5:30 PM EST
Friday 9:00 AM to 6:00 PM EST
Saturday 9:00 AM to 12:00 PM EST


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