Login Help for Online Banking
If this is the first time you have logged into our Online Banking system, use the information below to assist you:
- Obtain a temporary password from your local branch office or contact our Call Center.
- Click on First Time User in the Online Banking section of our home page.
- Enter the requested information and click Continue.
- Follow prompts to login using your username and new password.
- On your first login, you will be prompted to complete challenge questions. This step is necessary in order to prevent future lockout when accessing online banking from a different computer.
Still Have Questions?
Contact the Call Center at 502.968.3681 or 800.626.2870
Monday – Thursday 9:00AM to 5:30 PM EST
Friday 9:00 AM to 6:00 PM EST
Saturday 9:00 AM to 12:00 PM EST