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Phone

502.968.3681

Call Center Hours:
Monday – Thursday: 9a – 5p
Friday:  9a – 6p
Saturday: 9a – 12p

CHAT

Chat with a live team member! Just look for the “Chat with us!” icon in the bottom right of your screen!

TEXT

Send a Message to 502-289-5210 to text* with a team member OR scan the QR codes below.

Standard Messaging

*Standard data and messaging rates may apply.

iOS Apple Messaging

*Standard data and messaging rates may apply.

Report a lost or stolen Debit Card.

For a lost or stolen debit card, stop by your local branch or call 800.449.7728

After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to a representative.

Report a lost or stolen Visa® Credit Card.

For a lost or stolen credit card, stop by your local branch or call 800.449.7728

After business hours, call 866.570.1664

Dispute unauthorized transactions.

For Debit Cards, call our dispute Contact Center 24/7/365 at 833.699.0077.

For Visa® Cards, call 866.570.1664 during the hours of 8am-8pm Monday-Friday, excluding holidays.