Report a lost card. Dispute a transaction. We’ll take it from here.

Debit Card.

For a lost or stolen debit card, call 502.968.3681

After business hours, choose the option for lost/stolen card from the prompt and hold on the line until you speak to a representative.

To dispute a transaction, call our dispute Contact Center 24/7/365 at 833.699.0077.

Visa^® Credit Card.

For a lost or stolen credit card, 800.449.7728

After business hours, call 866.570.1664

To dispute a transaction, call 888.918.7322 during the hours of 8am-8pm Monday-Friday, excluding holidays.