February 6th, 2024

Fraud Alert: Beware of calls and text messages from Park impersonators!

Fraudsters are spoofing our phone number and calling members to advise them of unauthorized activity.  Since they have your trust with caller ID appearing as Park Community, they ask for information which allows them to compromise your account.  If you receive a call from 502.968.3681 and they report fraud on your account, hang up and call us back directly.​

April 1, 2020

Please read this letter on how to protect yourself against fraud and scams.

September 14, 2017

Don’t Be Fooled, Equifax Will NOT Call You
Scammers look for opportunities to like the recent Equifax data breach to piggyback on. The latest scammers are calling and posing as Equifax. Don’t tell them anything. They are not from Equifax. Equifax will not call you directly out of the blue.


  • Don’t give personal information unless you initiate the call and you know the phone number is correct.
  • Don’t trust caller ID. Scammers are good at making it look like they are calling from well-known companies or even make it look like it’s a local number.
  • If you get a robocall, hang up. Don’t press any buttons to be connected to a person or to be taken off the list. It could potentially lead to more robocalls.
  • If you’ve received a call that you think is fake, report it to the FTC.

September 12, 2017

Additional Equifax Precautionary Resources
Concerned about the recent Equifax Data Breach? Here are some helpful resources:

  • Closely monitor all credit accounts and loans, to catch and report any suspicious activity on any one of those accounts.
  • Immediately report any suspicious credit or loan account activity – no matter how remote the suspicion – to the financial institution and/or lending institution.
  • Sign up for the fraud alerting services offered by the three credit bureaus to receive notifications about potentially fraudulent activity:
  • Equifax
  • TransUnion
  • Experian
  • Sign up for free credit monitoring services, to monitor and report unauthorized activity.
  • Place a freeze on all three credit bureau accounts to prevent fraudsters from opening new accounts.
  • Sign up for email/text alerts with live card activity through the financial institution and through the card issuer’s website:
  • Visa
  • Park Community Mastercard Debit Card
  • Visit Equifax’s data breach response site, which contains up-to-date information about how this data breach.
  • Access Equifax’s newly created “hack-checker” tool to find out if they were among those impacted by this breach.
  • Visit the FTC’s page on the Equifax breach to learn about what happened and what to do.
  • Visit the FTC’s identity theft website to learn what steps to take in response to proven identity theft.

September 8, 2017

Equifax Announces Cybersecurity Incident Involving Consumer Information
Equifax Inc. announced yesterday a cybersecurity incident potentially impacting approximately 143 million U.S. consumers. Criminals exploited a U.S. website application vulnerability to gain access to certain files. Based on the company’s investigation, the unauthorized access occurred from mid-May through July 2017. The company has found no evidence of unauthorized activity on Equifax’s core consumer or commercial credit reporting databases.

Equifax has established a dedicated website, www.equifaxsecurity2017.com, to help consumers determine if their information has been potentially impacted and to sign up for credit file monitoring and identity theft protection. The offering, called TrustedID Premier, includes 3-Bureau credit monitoring of Equifax, Experian and TransUnion credit reports; copies of Equifax credit reports; the ability to lock and unlock Equifax credit reports; identity theft insurance; and Internet scanning for Social Security numbers – all complimentary to U.S. consumers for one year. The website also provides additional information on steps consumers can take to protect their personal information. Equifax recommends that consumers with additional questions visit www.equifaxsecurity2017.com or contact a dedicated call center at 866-447-7559, which the company set up to assist consumers. The call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern time.

May 22, 2017

DocuSign Email Scam Information
DocuSign, a company we use that allows members to digital sign important documents, recently announced that they were part of a data breach that allowed an unauthorized third party access to their email database. This has led to a series of fraudulent emails attempting to request additional personal information from users. The practice of trying to gain personal information through email is also known as “phishing”.

The Seattle, Washington based company works with the majority of financial institutions in the United States, and we’re pleased to report that at this time, no Park Community members have been targeted.

What we know:

  • According to an online statement, “A complete forensic analysis has confirmed that only e-mail addresses were accessed; no names, physical addresses, passwords, social security numbers, credit card data or other information was accessed…No content or any customer documents sent through DocuSign’s eSignature system was accessed; and DocuSign’s core eSignature service, envelopes and customer documents and data remain secure.”

What to do if you receive an email:

  • If we send you a DocuSign document, it will be because you contacted us for something account or loan related. We will inform you at that time that we will be sending you a DocuSign document.
  • DocuSign recommends anyone receiving the suspicious e-mails to forward them to the company (at spam@docusign.com) and then delete the message.
    For more information regarding the DocuSign breach, click here.